{"id":43,"date":"2026-08-07T17:28:26","date_gmt":"2026-08-07T17:28:26","guid":{"rendered":"https:\/\/ultrafasthost.co.uk\/tumbletee\/?page_id=43"},"modified":"2026-08-08T11:43:48","modified_gmt":"2026-08-08T11:43:48","slug":"tenant-guide","status":"publish","type":"page","link":"https:\/\/ultrafasthost.co.uk\/tumbletee\/tenant-guide\/","title":{"rendered":"Tenant Guide"},"content":{"rendered":"\t\t
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TENANT GUIDE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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  1. Referencing Procedure<\/a><\/li>
  2. Administration\/Reference Applications<\/a><\/li>
  3. Payment<\/a><\/li>
  4. Managed Properties<\/a><\/li>
  5. Rental Payment<\/a><\/li>
  6. Notice to end a tenancy<\/a><\/li>
  7. Inventory<\/a><\/li>
  8. Deposit Returns<\/a><\/li>
  9. Tenants\u2019 obligations<\/a><\/li>
  10. Property Inspection<\/a><\/li>
  11. Council Tax & Utilities<\/a><\/li><\/ol><\/div><\/div><\/div><\/div><\/div><\/div>

    Referencing Procedure<\/h3>

    As soon as a suitable property has been found, you will need to complete reference application forms. We utilise the services of a credit-referencing agency to take up the following references, here is an example of just a few of the references sought:<\/p>

    • Confirmation of employment, salary confirmation.<\/li>
    • Personal & Photographic identification (passport or driving licence).<\/li>
    • Previous Landlord references.<\/li>
    • Students (Guarantor or proof or funding).<\/li>
    • Self-Employed (Accountants references, trading details etc)<\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div>

      Administration\/ Reference Applications<\/h3>

      A holding deposit of one Weeks rent (not subject to VAT).<\/p>

      This is in order to reserve the property and remove it from our availability list. The holding deposit will be deducted from the first month\u2019s rent due, should the tenant withdraw from the proposed letting,None of the Holding Deposit will be retained<\/p>

      The holding deposit shows good faith on the part of a prospective tenant enabling the landlord to take further action in the confident knowledge that the applicant is serious and fully committed to the property.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>

      Payment<\/h3>

      Once a moving date has been agreed and references have all been approved by the landlord, the tenancy agreement will need to be signed by all parties and the initial monies in full will become due less any holding deposit previously paid:<\/p>

      This is made up of the following:<\/p>

      • Deposit normally equal to one months rent.<\/li>
      • The first months rent in advance. (rent is worked out on a per calendar month basis), which is, if you are not aware; the weekly rent, multiplied by 52 weeks and divided by twelve months to give the per calendar month rental figure.<\/li><\/ul>

        The above monies need to be in a cleared form before the tenancy is able to commence, payment by means of either a bankers draft, cash or paid directly into our client bank account and showing as cleared.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>

        Managed Properties<\/h3>

        We do get instructed to fully manage some of our landlord\u2019s properties, if this is the case, with your tenancy we will inform you prior to your tenancy commencing. If we are managing then any faults with appliances or problems within the property will need to be reported to us and we will deal with the problem as quickly and efficiently as possible. Failure to report an ongoing problem may turn the onus onto you; please report any problems you feel need attention.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>

        Rental Payment<\/h3>

        Rental payments are always made by standing order from the tenants\u2019 bank account to the landlord\u2019s bank account, with the exception of managed properties whereby the rental payment is made to us.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>

        Notice to end a tenancy<\/h3>

        To terminate your tenancy subject to term, you will normally be required to give us at least one month notice in writing of your intention to leave, unless otherwise specified in your specific tenancy agreement.Insurance<\/strong><\/p>

        The responsibility for your belongings are down to you, you must ensure you have adequate contents insurance, the landlord accepts no responsibility and cannot be held responsible for any loss or damage to tenants possessions.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>

        Inventory<\/h3>

        A well-prepared inventory and check-in report protects landlords and tenants alike, providing an accurate description of the condition and contents of a property at the start of a tenancy.<\/p>

        The condition of the property and its contents at the end of the tenancy is then compared back to this report in the form of a check-out report. The inventory clerk will also provide an opinion on whether any damage that has arisen during the tenancy is attributable to the tenants, to \u2018fair wear and tear\u2019 or to the landlord as required maintenance.<\/p>

        It is in a landlord\u2019s interest to ensure that inventories are prepared for properties that they own. In the worst case scenario, should you end up in court, the judge will tend to look more favourably on an impartial, unbiased inventory prepared by a third party unconnected to either the landlord or the tenants. Inventories prepared by landlords could be viewed as biased and one-sided.<\/p>

        Normally an inventory of the property condition, furniture and fittings and effects will be prepared by the landlord, or an independent inventory clerk instructed by the landlord prior to the tenancy commencing. The tenancy is checked and agreed between the tenant and the landlord at the tenancy commencement.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>

        Deposit Returns<\/h3>

        When your tenancy ends, an inspection of the property will be carried out, either by the landlord or an independent inventory clerk instructed by the landlord.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>

        Tenants\u2019 obligations<\/h3>

        The responsibility for the property lies with the tenant during the period of tenancy, always ensure that the property is fully secured and that during the winter months steps are taken to prevent freezing of the water and heating system.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>

        Property Inspection<\/h3>

        If we are instructed as managing agents for your property, we will carry out quarterly inspections to assess the condition of the property and that everything is being kept in a satisfactory condition. We will always arrange this with you at a mutually convenient time.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>

        Council Tax & Utilities<\/h3>

        It is the tenant\u2019s responsibility to inform the utility companies of their occupation of the property at the commencement of the tenancy, and to pay council tax to the local authority. Students, who may be exempt from the payment of council tax, are responsible for informing the Local Authority of this.<\/p>

        Wherever applicable VAT will be charged at the current VAT rate.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>

        Permitted Fees to Tenants<\/h3>

        Lost Key : We do not charge for Lost keys, we will provide you with the spare we hold which you will need to cut and give back our spare key to the office<\/p>

        Change of Tenant Fee: We charge of \u00a350 for change of tenant fee.<\/p>

        Late payment of Rent: Any Delayed rent will incur charges applied to your rent account at equivalent amount of 3% above bank of England base rate per day after the first 14 days until payment rent and outstanding charges have been paid.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        TENANT GUIDE Referencing Procedure Administration\/Reference Applications Payment Managed Properties Rental Payment Notice to end a tenancy Inventory Deposit Returns Tenants\u2019 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pagelayer_contact_templates":[],"_pagelayer_content":"","site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-43","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ultrafasthost.co.uk\/tumbletee\/wp-json\/wp\/v2\/pages\/43","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ultrafasthost.co.uk\/tumbletee\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ultrafasthost.co.uk\/tumbletee\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ultrafasthost.co.uk\/tumbletee\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ultrafasthost.co.uk\/tumbletee\/wp-json\/wp\/v2\/comments?post=43"}],"version-history":[{"count":19,"href":"https:\/\/ultrafasthost.co.uk\/tumbletee\/wp-json\/wp\/v2\/pages\/43\/revisions"}],"predecessor-version":[{"id":171,"href":"https:\/\/ultrafasthost.co.uk\/tumbletee\/wp-json\/wp\/v2\/pages\/43\/revisions\/171"}],"wp:attachment":[{"href":"https:\/\/ultrafasthost.co.uk\/tumbletee\/wp-json\/wp\/v2\/media?parent=43"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}